Q1: Are you a manufacturer?

A1: Yes, we are a manufacturer with integrated designing, manufacturing, marketing, and exporting capabilities.

Q2: Does your product meet quality standards?

A2: Yes, our products and facilities have received certificates from SGS, CE/EU, and ISO 9001.

Q3: What are your primary products?

A3: Our main products are 100% melamine tableware, houseware, color tableware, kids' sets, and specialized items for Restaurants & Hotels.

Q4: What is the production lead-time for bulk orders?

A4: The regular lead-time is approximately 15 business days after the deposit is received and the artwork is confirmed.

Q5: What is the lead-time and cost for samples?

A5: We provide 1-3 free samples for original products (shipping at buyer's cost) within 5 business days. Custom proofing takes 10-15 days and is charged based on design.

Q6: What is your Minimum Order Quantity (MOQ)?

A6: For available items, the MOQ is 100pcs/item; for customized logos, it is 200pcs/item; and for customized molds, it is 500-1000pcs/item.